Learnmoro Student & Parent Terms and Conditions

1About Learnmoro

Learnmoro is an online learning platform that connects Students with tutors, teachers, lecturers, professionals and other educators (“Tutors”). Learnmoro may provide tools that allow Students to:

• Create a learner profile;
• Search for Tutors, classes and courses;
• Submit specific learning requests;
• Receive Tutor responses or recommendations;
• Enrol in classes and courses;
• Attend online learning sessions;
• Make payments for paid classes or courses;
• Communicate with Tutors through available Platform features;
• Provide reviews and feedback; and
• Manage their learning activities through the Platform.

Learnmoro is primarily a technology and learning platform. Unless expressly stated otherwise, Tutors are independent educators and are responsible for the teaching, content and delivery of their classes.

2Eligibility and Age Requirements

3Account Registration

You must provide accurate, complete and current information when creating an account. You must not:

• Create an account using another person's identity;
• Create an account for another person without appropriate authority;
• Provide false qualifications or personal information;
• Create multiple accounts for deceptive or abusive purposes; or
• Allow another person to use your account without permission.

You are responsible for maintaining the confidentiality of your login credentials. You must notify Learnmoro promptly if you believe your account has been accessed without your permission.

4Student Profiles

Students may create profiles containing information relevant to their learning requirements. You are responsible for ensuring that information you provide is accurate and appropriate.

You should not publish unnecessary sensitive or private information in your public profile or learning requests. Learnmoro may remove information that is unlawful, inappropriate, misleading, offensive or inconsistent with these Terms.

5Learning Requests

Learnmoro may allow Students to submit learning requests describing the subject, learning objectives, preferred schedule, class format, and experience level.

By submitting a learning request, you authorise Learnmoro to make the relevant information available to suitable Tutors or use it to identify potential Tutor matches. Do not include unnecessary personal, financial, medical or sensitive information. Learnmoro does not guarantee that a Tutor will be available or that a particular Tutor will accept a request.

6Tutors

Tutors using Learnmoro may be independent teachers, professionals, educators, trainers or specialists. While Learnmoro may take reasonable steps to verify information provided by Tutors, Students and Parents/Guardians should independently consider whether a Tutor is suitable for their particular learning requirements.

Learnmoro does not guarantee:

• The quality or outcome of a particular class;
• Academic results;
• Employment or career outcomes;
• The accuracy of all Tutor-provided information;
• That a Tutor will meet your expectations; or
• That a particular Tutor will remain available.

7Classes and Courses

Tutors may create and offer paid or free classes and courses. Before enrolling in a paid class or course, Students should review the information provided by the Tutor, including class description, learning outcomes, duration, schedule, price, delivery method, prerequisites, and refund or cancellation conditions. By enrolling in a class or course, you agree to comply with the relevant class requirements.

8Payments

Where a class or course requires payment, payment must be completed through the payment method made available by Learnmoro unless otherwise expressly stated. For paid classes, Students must complete the required payment before being permitted to enrol or participate, subject to the applicable payment and booking process.

Learnmoro may use third-party payment service providers to process transactions. Learnmoro does not ordinarily receive or store complete payment-card information where such information is processed directly by a third-party payment provider. Prices will be displayed before payment where applicable.

9Fees, Cancellations and Refunds

The price and applicable cancellation or refund terms for a class or course should be reviewed before purchase. Unless otherwise stated:

• Refunds are subject to the applicable class or course refund policy;
• Learnmoro may assist with disputes between Students and Tutors but does not guarantee a refund;
• Where Learnmoro cancels a class or course, Learnmoro may provide an applicable refund or alternative arrangement;
• Payment processing fees may be non-refundable where permitted by law;
• Refund can be processed after reasonable time after completing internal procedure; and
• Nothing in these Terms removes any mandatory rights available to consumers under applicable law.

10Online Classes and Technical Requirements

Students are responsible for having suitable internet access, computer/device, microphone, camera where required, and software or browser required to participate in a class.

Learnmoro is not responsible for interruptions caused by the Student's or Tutor's internet connection, device failures, power outages, or circumstances outside Learnmoro's reasonable control.

11Communication with Tutors

Students should use the Platform's communication tools where available. Students must not use Learnmoro to harass, send abusive messages, request inappropriate personal contact, share illegal material, or solicit unrelated commercial services.

12Child Safeguarding

Learnmoro is committed to providing a safe learning environment. Where a Student is under 18, additional safeguarding requirements apply. Students and Parents/Guardians should report any inappropriate behaviour, suspected abuse, harassment, or exploitation to Learnmoro immediately through the designated reporting channel. Learnmoro does not permit Tutors or Students to use the Platform for sexual, exploitative, abusive or inappropriate interactions.

13Student Responsibilities

Students must behave respectfully towards Tutors and other Students, attend classes on time, follow class rules, respect intellectual property, maintain account security, and report inappropriate conduct.

Students must not:

• Cheat or facilitate academic misconduct;
• Impersonate another person;
• Share another person's private information;
• Record or distribute classes without appropriate permission;
• Copy, sell or distribute Tutor materials without permission; or
• Attempt to bypass Platform payment or access controls.

14Intellectual Property

Tutor-created teaching materials, presentations, videos, recordings, and notes remain the property of the relevant Tutor or rights holder. Students receive a limited, personal and non-transferable right to access such content for their own learning purposes. Learnmoro's branding, software, design, and Platform content remain the property of Learnmoro or its licensors.

15Reviews and Feedback

Reviews must be truthful, based on the Student's genuine experience, respectful, and free from defamatory content. Fake reviews or reviews in exchange for improper benefits are strictly prohibited.

16Privacy and Personal Data

Learnmoro collects and processes personal data in accordance with applicable Sri Lankan data protection law and the Learnmoro Privacy Policy. For Students under 16, Learnmoro applies additional requirements including obtaining consent from a parent or legal guardian where required.

17Student Content

You retain ownership of content that you upload to Learnmoro. By submitting content, you grant Learnmoro a non-exclusive licence to host, store, reproduce, and process that content as reasonably necessary to provide and operate the Platform.

18Prohibited Activities

Users must not use Learnmoro to engage in fraud, distribute harmful material, harass others, circumvent Platform fees, introduce malware, or manipulate ratings and reviews.

19Direct Dealings Outside Learnmoro

Where a Student and Tutor are introduced through Learnmoro, users should use Learnmoro's payment and communication systems. Users must not intentionally circumvent Learnmoro's payment system to avoid applicable Platform fees.

20Account Suspension and Termination

Learnmoro may suspend, restrict or terminate an account where these Terms are breached, false information has been provided, safeguarding concerns arise, or payment obligations are not met.

21Platform Availability

Learnmoro aims to provide a reliable Platform but does not guarantee uninterrupted or error-free availability due to maintenance, upgrades, or technical circumstances outside reasonable control.

22Third-Party Services

Learnmoro may use third-party payment, video-conferencing, hosting, and communication providers. Your use of third-party services may be subject to their own terms and privacy policies.

23Disclaimers

Learnmoro provides a platform to facilitate learning connections. Learnmoro does not guarantee academic outcomes, employment, or that a Tutor will always remain available. Students and Parents/Guardians should make their own assessment before enrolling.

24Limitation of Liability

To the maximum extent permitted by applicable law, Learnmoro will not be liable for indirect, incidental, or consequential loss arising from the use of the Platform or a Tutor's services.

25Indemnity

You agree to indemnify Learnmoro against reasonable losses, claims, and expenses arising from your breach of these Terms, unlawful use, or infringement of another person's rights.

26Changes to These Terms

Learnmoro may update these Terms from time to time. Continued use of the Platform after updated Terms become effective constitutes acceptance.

27Governing Law

These Terms are governed by the laws of the Democratic Socialist Republic of Sri Lanka, subject to the jurisdiction of the competent courts of Sri Lanka.

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